Please be informed that according to the new regulations of the federal government for the winter season 2021/2022 the 2G rule applies and a certificate has to be presented at your arrival. This means that only the status “recovered” or “vaccinated” will be valid as access authorization.
FFP2 mask obligation: "Regardless of vaccination status for all persons in enclosed spaces".
Please take these legal measures into account when planning your vacation.
You can find detailed information at: https://www.sichere-gastfreundschaft.at/
The pleasure of looking forward to a vacation is currently greater than ever. So that you can book carefree, we have until 30.11.2021 our COVID19 - cancellation policy - Special:
For the following reasons you can cancel free of charge until 2 days before arrival:
- you are COVID 19 positive tested or a contact person of the level K1 (notice necessary)
- a travel warning prevents your entry into Austria or the province of Styria
- you have to be in quarantine after a stay in the region
Our reception team is always available for bookings and questions!
We have taken numerous measures in our Rittis Alpin Chalets for the well-being of your health. In addition to our previous hygiene measures, we are taking other health and safety measures to protect our guests and employees.
We have summarized the most important information for your carefree break here:
Check-In & Check-Out: we enable our guests to have contactless check-in and check-out! Just let us know in advance of your arrival and enjoy your completely contactless hotel stay from arrival to departure!
Cleaning: In the public areas, special attention is paid to regularly used items such as handrails, handles, elevator buttons and doorknobs. The cleaning of our rooms and apartments as well as the disinfection of our beds has been adapted and intensified and takes place according to the highest possible hygienic standards. All furniture, objects and surfaces are now cleaned with additional disinfectants. Steam cleaning at 190 ° is now also used!
Disinfection CERTIFICATE: Even before your visit, we would like to convey security to you! In our company, we use tested and certified products to clean and disinfect! With the disinfection CERTIFICATE from HAGLEITNER, we confirm the use of effective and certified disinfection products in our company. Our aparthotel has been awarded the disinfection CERTIFICATE from HAGLEITNER for the comprehensive hygiene measures for our guests and employees.
Hand sanitizer: Hand sanitiser is available in all public areas.
Mask requirement: please note that both guests and employees must wear a mask in all publicly accessible areas within the hotel.
Our employees: the staff has been trained in preventing the spread of the corona virus and behaves accordingly when dealing with guests.
Buffet area: in our breakfast area we have additionally strengthened all hygiene measures in order to guarantee you the greatest enjoyment here too! The distances between the tables have been adapted to the requirements of the Austrian federal government, so that a safe distance from other guests can be granted. Mouth and nose protection is mandatory for all guests and employees indoors, except when sitting at the table. The table and armchair are disinfected and cleaned after each guest.
Public sauna: our guests have to reserve the sauna in advance (appointments at the reception).
Easier terms and conditions/cancellation conditions: If you have to cancel for reasons directly related to the Covid-19 virus, you can do so with us free of charge. Please only provide binding information about it. We will be happy to meet you. For all other reasons for cancellation, the conventional cancellation rules apply.
And in the event of a TRAVEL WARNING? Don't worry, we'll find a way to change your booking!
Please do not travel sick!
Should symptoms occur during your stay, please stay in your room and contact our reception. We will then immediately contact the health authority or the medical officer for further instructions, which must then be followed.
Corona safety measures for skiing in Ski amadé:
We want this holiday in Rittis Alpin Chalets to be really good for you!